You'll find our most frequently asked questions below, if you still have questions you can call us on 0800 847 847.

What happens if I need to make a claim?

You can make a claim online by clicking here. Or call the friendly Go Cover team on 0800 847 847 to get started. 

My windscreen is chipped or broken, how do I get it fixed?

We’re here to help, just call the team on 0800 847 847.

What is covered by my Go Cover Policy?

Accidents, Theft, Malicious Damage, Fire & Windscreen. Please read the Policy Wording for more information on what we cover. 

Can I pay by instalments?

Yes you can. Contact our client support team on 0800 847 847 and we will arrange this for you.

Can I add a driver?

Yes. We require their name, date of birth, type of licence and whether they have had any claims or have any convictions. Contact our client support team on 0800 847 847 and we will arrange this for you.

How do I get a quote or arrange cover?

Click here to request a quote and one of our team will be in touch. Or call us on 0800 847 847 to speak to one of the team now.

How do I contact the roadside assistance provider?

If you require roadside assistance and have Roadside Assistance Cover, please give your name and Go Cover client code (if you have it) to NZRA, New Zealand Roadside Assistance by calling 0800 847 847 and selecting option 3

How do I cancel my policy?

You need to cancel your policy in writing. Either by post or email. Please give your name, policy number, vehicle details and your reason for cancelling. You can email us admin@gocover.co.nz or call us on 0800 847 847 for more information. 

Get in touch, we’re here to help

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